At a glance
Coffee details are based on publicly available information as of September 2026. Always verify current details on their website.
Feature by feature
Read as of September 2026 from both products’ own documentation, line by line. A dash means we could not find it published, which is not the same as it being absent.
The record
A CRM that fills itself in
Outsales
Coffee
Runs on top of an existing CRM
Outsales
Coffee
Payments and revenue on the contact
Outsales
Coffee
Product usage signals on the contact
Outsales
Coffee
Pipeline change tracking
Outsales
Coffee
Outbound
Multi-step sequences
Outsales
Coffee
Sending controls and suppression
Outsales
Coffee
Every email written for the person receiving it
Outsales
Coffee
The autonomy layer
Decides who to act on, contact by contact
Outsales
Coffee
A decision log in plain English, with the reason
Outsales
Coffee
Autonomy you can dial down
Outsales
Coffee
Buying intent scoring
Outsales
Coffee
Replies read, classified and routed
Outsales
Coffee
Calls and meetings recorded and summarised
Outsales
Coffee
Commercials
Free plan with no end date
Outsales
Coffee
Priced per seat
Outsales
Coffee
Pricing, side by side
Outsales
- Manual: free forever, one seat, 2,000 contacts and 300 emails a month
- Autonomous: $99 a month with 200 credits, around 45 to 50 contacts run end to end
- No per-seat fee: adding people does not change the price
- Every product and every integration included in both plans
- 50 AI credits once, with no card, to test the autonomous half
Coffee
- Tall: $25 per person a month, with meeting recording and enrichment
- Grande: $50 per person a month, adding HubSpot and Salesforce sync and API
- Venti: from $2,000 per workspace a month billed annually
- Email sequences and deal scoring arrive on the top tier
- 14-day trial with no card; no permanent free plan
Coffee pricing as published on their own pricing page in September 2026. Plans change, so check it before you decide.
What switching from Coffee takes
Coffee and this product agree on the hard part, which is that nobody should type what already happened. Moving is an export and a mailbox reconnection.
Effort: Low
Contacts, companies and deals
ImportsCSV export, with custom fields kept
Email and calendar
ImportsReconnect Gmail or Outlook; the timeline refills
Meeting notes
RebuildNew meetings are recorded here; old notes stay where they are
Sequences
RebuildSequences are included on every plan here
Outsales vs Coffee in depth
Best fit
Coffee suits a team whose pain is the CRM going stale after meetings: it records, writes the notes and suggests the updates. Outsales suits a team whose pain is what happens next, where the follow-up has to leave without anybody remembering.
How the pricing behaves
Coffee charges per person, and the sequences and scoring sit on a workspace tier that starts high. Outsales charges credits with no per-seat fee, and sequences are on the free plan.
Suggesting versus doing
Coffee nudges: here is a deal that should probably move, here is a draft follow-up. This acts and records why, with approval settings if you would rather review first. Both are defensible designs; they suit different amounts of spare attention.
Meeting intelligence
Coffee is strong here: recordings, detailed notes, action items and a compare view of what changed in the pipeline. Meetings are captured here too, but the compare view has no equivalent.
Where the signals come from
Coffee reads meetings and email. This reads those plus Stripe billing and Intercom support, which is what lets a failed payment or a silent trial move the score on its own.
Where Coffee is the better answer
If your team lives in meetings and the job is keeping the record honest afterwards, Coffee does that well and prices it clearly.
What Outsales does
- An Orchestrator reads what came in and decides which worker or skill should run, without a workflow builder
- Every decision it takes is written down in plain English, with the reason, so you can read its work before you trust it
- AI Workers that do a job end to end: follow-ups written and sent, meetings joined and summarised, a Slack message to you when a client writes
- Skills the Orchestrator can reach for: score buy intent, enrich a lead, update the CRM, mark a company lost or customer, ask you when it is unsure
- Lead scoring from 0 to 100 on your own signals: email, Stripe, Intercom, calendar and product usage, with deterministic floors so the number is a policy, not a guess
- Outbound, AI follow-up, lead scoring and an AI writer in one place, sharing one contact record
- Runs on top of Pipedrive, HubSpot, Salesforce or ActiveCampaign, or as your CRM if you do not have one
- Sends from your own inbox (Gmail, Outlook, SendGrid, Resend, SMTP) with daily caps, and stops the sequence the moment someone replies
- Every email written from scratch for the person receiving it, under the brand rules you write in plain English, and never sent with a placeholder still in it
- You set how far each worker can go: full autonomy, approval on the ones that matter, or approval on everything
- Priced on credits, not licences: the CRM, inbox sync and sequences are free forever, and $99/month covers around 45 to 50 contacts run end to end by the AI, with no per-seat fees
Where Coffee is strong
- Logs every call, email and meeting into the CRM automatically, with no manual entry
- Runs standalone or as a companion on an existing Salesforce or HubSpot instance
- Seat-based pricing with agent work included, so the bill does not move with usage
Best for: Teams whose main problem is CRM data quality, either standalone or on top of Salesforce or HubSpot.
The main difference
Coffee is aimed squarely at the data-in problem: capture, enrichment and conversation intelligence in one subscription. Outsales starts there and keeps going, adding outbound sequences, follow-ups it sends itself, lead scoring on your own signals, and an Orchestrator that decides which of those runs on which contact.
Choose Outsales if…
- You want one autonomous system for outbound, follow-up, CRM and intent
- You'd rather pay for the work done than for seats and add-ons
- You want to keep your CRM and send from your own inbox
Choose Coffee if…
Teams whose main problem is CRM data quality, either standalone or on top of Salesforce or HubSpot.
Trusted by salespeople who work at these companies
The system
Not a bundle of tools. One machine.
An Orchestrator reads what came in and decides who should act. Workers do a job from start to finish. Skills are what they reach for on the way. Everything writes to the same contact record, so what one of them learns the rest already know.
The Orchestrator
Every email, payment, chat and meeting goes through it. It decides which worker or skill should run, and writes down why, in plain English. There is no workflow builder to maintain.
Follow-up Worker
Reads the thread, works out when the next one is due, writes it and sends it from your inbox.
Meeting Notetaker
Joins Meet, Zoom and Teams. Records, transcribes and writes the summary onto the contact.
Personal Assistant
Messages you on Slack when a client writes. Reply, translate or archive without leaving it.
Seven skills
Where you work
Cold Email Software
Every message written from scratch for the person receiving it, then sent from your own inbox with daily caps and reply detection.
Sales Follow-up Software
Keep the CRM you have, or run without one. It decides when the next follow-up is due, writes it, and stops the second someone replies.
AI CRM
Contacts, notes and stages kept current by the workers, with every decision written down so you can read its work before you trust it.
Lead Scoring
Every contact scored 0 to 100 from your own emails, payments, chats and meetings, with the reason behind every move.
AI Email Writer
Teach it your brand, your products and the phrases you never want used. Nothing leaves with a placeholder still in it.
Switch one worker on
Connect what you already use and read what it decided by Friday. Start free, no credit card.