How does Outsales connect to my CRM?

You log in with your CRM account for Pipedrive, HubSpot or Salesforce, or paste a key for ActiveCampaign. A short wizard matches the standard fields and lets you point the custom ones wherever you want. It also imports your history, so the writing has context from the first email.

Does Outsales send from my email or its own?

Yours. Outsales sends through your Gmail or Outlook account (OAuth): emails arrive from yourname@yourcompany.com, with your reputation, your deliverability. You can also use SendGrid / Resend / SMTP for higher-volume campaigns.

What happens when a prospect replies?

Outsales detects the reply via Gmail/Outlook polling, classifies it (positive / question / OOO / negative / bounce), and acts: positive → notify + auto-promote to CRM as opportunity, OOO → reschedule, negative → stop and add to suppression, question → flag for human.

Does the AI push the next activity back into my CRM?

Yes. After every follow-up, the AI Worker calculates when to send the next one (plan_next_activity) and creates the task / activity directly in your CRM with the calculated due date. Your CRM timeline stays complete and your reps see what's queued.

Can I require approval for every email before it sends?

Yes. Turn approval on and every email waits for you before it sends. You can approve it, edit it, ask for another version, or reject it. Turn it off once you trust what comes out.

Sales Follow-up Software

Sales follow-up software
that writes the next email

It reads the thread, decides when the next one is due, writes it and sends it from your own inbox. Works with your CRM, or on its own.

DashboardContactsActivitiesAI WorkersSequences

All workers

Follow-up Workeractive

Native worker · 3,704 activities · asks before it sends

Running

In progress 7Pending 812To approve 5Done 2,875

ContactSent / backReply rateStatusDue

Elena Marshelena@brightpath.io5 / 5100%To approveAug 28

Marcus Bellm.bell@northwindlabs.com8 / 450%To approveAug 28

Theo Larsentheo@halcyongroup.co4 / 125%To approveAug 29

Nora Kesslernora@ridgelinefoods.com10 / 660%To approveAug 29

Harper Quinnharper@vantageretail.com12 / 542%To approveAug 30

ActivityAwaiting approval

Elena Marsh

Head of Operations · Brightpath

Written by Outsales for Friday, 9:11

Re: the rollout you mentioned on Tuesday

Hi Elena,

You said the decision would wait for the board. It met yesterday, so rather than keep guessing I will just ask.

If it is a go, you will have the rollout plan and the dates before the end of the day. If it is not, say so and I will close this out so it stops sitting in your inbox.

Either answer works for me.

Alex

What it went on

Lifecycle

Engaged

Buy intent

74 / 100

Reply rate

100%

Sent

Received

In CRM

33 days

Approve and send

Trusted by salespeople who work at these companies

From Inbox to Closed Deal in 3 Steps

From zero replies to 3x more conversations: here's how Outsales makes it happen.

Connect your tools

Gmail, Outlook, Pipedrive, HubSpot and the rest. Two clicks, then the follow-ups start.

Let the AI take over

It reads the thread, writes the follow-up and sends it when the moment is right.

Get 3× more replies

Answers land in your inbox. The thread stops itself the moment one does.

The difference

One day a week lost to follow-ups.
Outsales turns it into your highest-closing day.

Sales teams waste hours following up manually. Outsales automates the entire follow-up cycle.

By handOutsales

Who gets followed upBy hand~~The deals you happen to remember that week.~~OutsalesEvery open deal, including the quiet ones.

What the email saysBy hand~~A copy-pasted nudge the prospect has seen before.~~OutsalesThe actual thread, deal stage and CRM notes, quoted back.

When it is sentBy hand~~Whenever you get round to it.~~OutsalesThe day they come back to the thread.

When they replyBy hand~~You find out later and hope nothing crossed.~~OutsalesThe sequence stops before the next one goes out.

CRM updatesBy hand~~Updated afterwards, if at all.~~OutsalesWritten back automatically, wherever you keep your pipeline.

Reply rateBy hand~~1–2%: most outreach never even gets answered.~~Outsales3× more replies. More conversations, more pipeline.

CostBy hand~~$3,000/month burned: what a mid-level rep costs just to manually chase replies.~~Outsales$99 a month of credits covers the same 45 to 50 contacts.

How it works

Automated email follow-up that stops the second they reply.

It reads the thread, works out when the next one is due, writes it, and sends it. A real answer cancels everything queued behind it.

Knowledge base

Outsales trains on everything you have written. Then it writes like you.

Documents, threads, meeting notes, your site: Outsales learns your products, your positioning and your voice from them, and every follow-up comes out of that instead of a template.

Learns from the thousands of emails you have already sent
Picks up the phrases you use, and the ones you never do
Upload documents or point it at your site, and it reads those too

Trained on your material

Documents0files

Email threads0read

Your site0pages

Meeting notes0calls

What it learned about you

Short sentences, no fillerNever says “just checking in”Flat pricing, no per-seatSigns off “Dan”

The follow-up

“Sofia: going from 6 to 20 doesn’t change the price. Flat plan, same number. Worth twenty minutes Thursday?”

Dan

Cadence

Set the gap between follow-ups, or let it choose one per deal.

Fix the interval yourself, or switch it over and it reads engagement and deal stage: sooner for one that is moving, later for one that has gone quiet. Either way the follow-up is generated at that moment, with everything that changed since.

Fixed days, or an interval the AI works out per contact
A genuine reply stops the thread before the next follow-up goes
Sends only inside the days and hours you allow

Sofia Mendes · NorthbridgeInterval: chosen by the AI

Day 0First email

Day 4Follow-up

Day 11Follow-upscheduled · not written yet

Day 11 · the follow-up

Not generated yet: it waits for the right moment.

Reports

How many replied, how many said no, how many got there.

Outsales sorts every answer into a real reply, a no, an out-of-office or a bounce, and counts them by month and by contact. You know whether it is working weeks before the quarter closes.

Sales follow-up software
that writes the next email

From Inbox to Closed Deal in 3 Steps

One day a week lost to follow-ups.
Outsales turns it into your highest-closing day.

Automated email follow-up that stops the second they reply.

Outsales trains on everything you have written. Then it writes like you.

Set the gap between follow-ups, or let it choose one per deal.

How many replied, how many said no, how many got there.

Frequently asked questions

Stop chasing replies.
Start closing deals.

Sales follow-up softwarethat writes the next email

From Inbox to Closed Deal in 3 Steps

One day a week lost to follow-ups. Outsales turns it into your highest-closing day.

Automated email follow-up that stops the second they reply.

Outsales trains on everything you have written. Then it writes like you.

Set the gap between follow-ups, or let it choose one per deal.

How many replied, how many said no, how many got there.

Frequently asked questions

How does Outsales connect to my CRM?

Does Outsales send from my email or its own?

What happens when a prospect replies?

Does the AI push the next activity back into my CRM?

Can I require approval for every email before it sends?

Stop chasing replies.Start closing deals.

Sales follow-up software
that writes the next email

One day a week lost to follow-ups.
Outsales turns it into your highest-closing day.

Stop chasing replies.
Start closing deals.