At a glance
Instantly details are based on publicly available information as of September 2026. Always verify current details on their website.
Feature by feature
Read as of September 2026 from both products’ own documentation, line by line. A dash means we could not find it published, which is not the same as it being absent.
The record
CRM record for contacts, companies and deals
Outsales
Instantly
Sends from your own mailbox
Outsales
Instantly
Runs on top of an existing CRM
Outsales
Instantly
Payments and revenue on the contact
Outsales
Instantly
Product usage signals on the contact
Outsales
Instantly
Finding and reaching people
Built-in contact database
Outsales
Instantly
Multi-step sequences
Outsales
Instantly
Inbox warm-up and placement testing
Outsales
Instantly
Every email written for the person receiving it
Outsales
Instantly
The autonomy layer
Decides who to act on, contact by contact
Outsales
Instantly
A decision log in plain English, with the reason
Outsales
Instantly
Autonomy you can dial down
Outsales
Instantly
Lead scoring on your own signals
Outsales
Instantly
Replies read, classified and routed
Outsales
Instantly
Calls and meetings recorded and summarised
Outsales
Instantly
Commercials
Free plan with no end date
Outsales
Instantly
Priced per seat
Outsales
Instantly
Pricing, side by side
Outsales
- Manual: free forever, one seat, 2,000 contacts and 300 emails a month
- Autonomous: $99 a month with 200 credits, around 45 to 50 contacts run end to end
- No per-seat fee: adding people does not change the price
- Every product and every integration included in both plans
- 50 AI credits once, with no card, to test the autonomous half
Instantly
- Outreach-only plans from $47 a month, with unlimited email accounts
- Outreach bundles at $94, $194 and $555 a month by volume and contacts
- Lead database credits sold separately, from $47 a month
- Flat per workspace: the price does not move when you add people
- No permanently free plan published, signup without a card
Instantly pricing as published on their own pricing page in September 2026. Plans change, so check it before you decide.
What switching from Instantly takes
The two products sit at different points of the same funnel, so most teams keep Instantly for volume infrastructure and bring the conversations that come back into a record. If you are replacing it outright, the move is a contact export and a mailbox reconnection.
Effort: Low
Contacts and leads
ImportsCSV export, with extra columns kept as custom fields
Mailboxes
ImportsReconnect Gmail or Outlook; caps and send windows are set once
Sequence copy
RebuildSteps and timing are quick to recreate, and the copy is written per contact here
Warm-up and inbox rotation
RebuildNot documented here, so a high-volume setup stays where it is
Reply handling
RebuildRouting rules are replaced by classification on the contact record
Outsales vs Instantly in depth
Best fit
Instantly is built for volume: many domains, many inboxes, warm-up running constantly and a list bought by the thousand. Outsales is built for the opposite shape, a smaller number of people worked properly, where the value is in the decision and the follow-up rather than in the send rate.
How the pricing behaves
Instantly prices by sending volume and contact count, with lead credits sold separately, so the bill tracks how much you send. Outsales prices the work the AI does, with the manual half free forever and no per-seat fee, so the bill tracks how many people you actually want run end to end.
Deliverability
This is where Instantly is genuinely strong and honest about it: warm-up, inbox placement testing and verification are named products. Outsales does none of that. It protects an established address with daily caps, a send window and suppression, and assumes a new domain was warmed somewhere else.
What happens after the reply
Both products now handle inbound: Instantly with an AI Reply Agent, Outsales by classifying the reply, stopping the sequence for the whole company and putting the thread on a record that also holds payments, meetings and product usage. The difference is what the reply lands in.
Running both
It is a common stack and it works: Instantly for the cold volume across many domains, Outsales for the pipeline that comes out of it and for everything that happens afterwards. The two do not fight over the same job.
Where Instantly is the better answer
If your model needs thousands of sends a day across rotating domains, with warm-up and placement testing as a daily concern, Instantly is the product built for that and this one is not.
What Outsales does
- An Orchestrator reads what came in and decides which worker or skill should run, without a workflow builder
- Every decision it takes is written down in plain English, with the reason, so you can read its work before you trust it
- AI Workers that do a job end to end: follow-ups written and sent, meetings joined and summarised, a Slack message to you when a client writes
- Skills the Orchestrator can reach for: score buy intent, enrich a lead, update the CRM, mark a company lost or customer, ask you when it is unsure
- Lead scoring from 0 to 100 on your own signals: email, Stripe, Intercom, calendar and product usage, with deterministic floors so the number is a policy, not a guess
- Outbound, AI follow-up, lead scoring and an AI writer in one place, sharing one contact record
- Runs on top of Pipedrive, HubSpot, Salesforce or ActiveCampaign, or as your CRM if you do not have one
- Sends from your own inbox (Gmail, Outlook, SendGrid, Resend, SMTP) with daily caps, and stops the sequence the moment someone replies
- Every email written from scratch for the person receiving it, under the brand rules you write in plain English, and never sent with a placeholder still in it
- You set how far each worker can go: full autonomy, approval on the ones that matter, or approval on everything
- Priced on credits, not licences: the CRM, inbox sync and sequences are free forever, and $99/month covers around 45 to 50 contacts run end to end by the AI, with no per-seat fees
Where Instantly is strong
- Unlimited email accounts with built-in warmup
- Strong deliverability tooling for high-volume sending
- Built-in lead database and a unified reply inbox
Best for: Teams scaling high-volume cold email who want strong deliverability and unlimited inboxes.
The main difference
Instantly is focused on cold-email sending and deliverability at volume. Outsales is a broader autonomous sales platform: it writes per-contact emails, follows up, scores buy intent and works on top of your CRM. Different scope: a sending engine vs an end-to-end system.
Choose Outsales if…
- You want one autonomous system for outbound, follow-up, CRM and intent
- You'd rather pay for the work done than for seats and add-ons
- You want to keep your CRM and send from your own inbox
Choose Instantly if…
Teams scaling high-volume cold email who want strong deliverability and unlimited inboxes.
Trusted by salespeople who work at these companies
The system
Not a bundle of tools. One machine.
An Orchestrator reads what came in and decides who should act. Workers do a job from start to finish. Skills are what they reach for on the way. Everything writes to the same contact record, so what one of them learns the rest already know.
The Orchestrator
Every email, payment, chat and meeting goes through it. It decides which worker or skill should run, and writes down why, in plain English. There is no workflow builder to maintain.
Follow-up Worker
Reads the thread, works out when the next one is due, writes it and sends it from your inbox.
Meeting Notetaker
Joins Meet, Zoom and Teams. Records, transcribes and writes the summary onto the contact.
Personal Assistant
Messages you on Slack when a client writes. Reply, translate or archive without leaving it.
Seven skills
Where you work
Cold Email Software
Every message written from scratch for the person receiving it, then sent from your own inbox with daily caps and reply detection.
Sales Follow-up Software
Keep the CRM you have, or run without one. It decides when the next follow-up is due, writes it, and stops the second someone replies.
AI CRM
Contacts, notes and stages kept current by the workers, with every decision written down so you can read its work before you trust it.
Lead Scoring
Every contact scored 0 to 100 from your own emails, payments, chats and meetings, with the reason behind every move.
AI Email Writer
Teach it your brand, your products and the phrases you never want used. Nothing leaves with a placeholder still in it.
Switch one worker on
Connect what you already use and read what it decided by Friday. Start free, no credit card.