At a glance
Smartlead details are based on publicly available information as of September 2026. Always verify current details on their website.
Feature by feature
Read as of September 2026 from both products’ own documentation, line by line. A dash means we could not find it published, which is not the same as it being absent.
The record
CRM record for contacts, companies and deals
Outsales
Smartlead
Sends from your own mailbox
Outsales
Smartlead
Runs on top of an existing CRM
Outsales
Smartlead
Payments and revenue on the contact
Outsales
Smartlead
Product usage signals on the contact
Outsales
Smartlead
Sending at volume
Built-in contact data
Outsales
Smartlead
Multi-step sequences
Outsales
Smartlead
Warm-up, rotation and dedicated IPs
Outsales
Smartlead
White label for agencies
Outsales
Smartlead
Every email written for the person receiving it
Outsales
Smartlead
The autonomy layer
Decides who to act on, contact by contact
Outsales
Smartlead
A decision log in plain English, with the reason
Outsales
Smartlead
Autonomy you can dial down
Outsales
Smartlead
Buying intent scoring
Outsales
Smartlead
Replies read, classified and routed
Outsales
Smartlead
Calls and meetings recorded and summarised
Outsales
Smartlead
Commercials
Free plan with no end date
Outsales
Smartlead
Priced per seat
Outsales
Smartlead
Pricing, side by side
Outsales
- Manual: free forever, one seat, 2,000 contacts and 300 emails a month
- Autonomous: $99 a month with 200 credits, around 45 to 50 contacts run end to end
- No per-seat fee: adding people does not change the price
- Every product and every integration included in both plans
- 50 AI credits once, with no card, to test the autonomous half
Smartlead
- Base: $39 a month, 2,000 contacts and 6,000 sends
- Pro: $94 a month, 30,000 contacts and 90,000 sends
- Unlimited Smart: $174 a month, unlimited contacts and 150,000 sends
- Unlimited Prime: $379 a month, 500,000 sends and client workspaces
- Annual billing saves around 17 percent; free trial, no free plan
Smartlead pricing as published on their own pricing page in September 2026. Plans change, so check it before you decide.
What switching from Smartlead takes
Smartlead is infrastructure and this is a system of record, so most teams keep both rather than swap. If you are consolidating, the contacts and the mailbox move easily and the volume setup does not.
Effort: Low
Contacts and leads
ImportsCSV export, with extra columns kept as custom fields
Mailboxes
ImportsReconnect Gmail or Outlook; caps and windows are set once
Campaigns and subsequences
RebuildSteps recreate quickly; branching is replaced by per-contact decisions
Warm-up pool and IP rotation
RebuildNot part of this product, so a high-volume setup stays put
Client workspaces
RebuildNo white-label layer documented here
Outsales vs Smartlead in depth
Best fit
Smartlead is built for volume and for agencies: unlimited mailboxes, rotation, dedicated IPs and client workspaces. Outsales is built for the opposite end, where a smaller list is worked properly and the interesting work starts after somebody replies.
How the pricing behaves
Smartlead prices by contacts and sends, with mailboxes unlimited, so the bill tracks volume. Outsales prices the work the AI does per contact, with the manual half free forever and no per-seat fee, so the bill tracks depth rather than reach.
Infrastructure versus decisions
Smartlead's moat is delivery: warm-up pools, sender rotation and dedicated-tenant IPs are hard engineering and genuinely theirs. This product does none of it and instead spends its intelligence on which contact deserves an action today and what that action should say.
Both have agents, and they do different things
SmartAgents research a lead and write the email inside a campaign you configured. The Orchestrator here decides whether the contact should be touched at all, picks the worker, and writes down why, which is a decision rather than a drafting step.
Running both
A common and sensible stack for agencies: Smartlead for cold volume across rotating domains, this for the pipeline that comes back and for the clients you already have.
Where Smartlead is the better answer
If you send at agency scale, need white-label client workspaces, or live and die by inbox placement, Smartlead is engineered for that and this product is not.
What Outsales does
- An Orchestrator reads what came in and decides which worker or skill should run, without a workflow builder
- Every decision it takes is written down in plain English, with the reason, so you can read its work before you trust it
- AI Workers that do a job end to end: follow-ups written and sent, meetings joined and summarised, a Slack message to you when a client writes
- Skills the Orchestrator can reach for: score buy intent, enrich a lead, update the CRM, mark a company lost or customer, ask you when it is unsure
- Lead scoring from 0 to 100 on your own signals: email, Stripe, Intercom, calendar and product usage, with deterministic floors so the number is a policy, not a guess
- Outbound, AI follow-up, lead scoring and an AI writer in one place, sharing one contact record
- Runs on top of Pipedrive, HubSpot, Salesforce or ActiveCampaign, or as your CRM if you do not have one
- Sends from your own inbox (Gmail, Outlook, SendGrid, Resend, SMTP) with daily caps, and stops the sequence the moment someone replies
- Every email written from scratch for the person receiving it, under the brand rules you write in plain English, and never sent with a placeholder still in it
- You set how far each worker can go: full autonomy, approval on the ones that matter, or approval on everything
- Priced on credits, not licences: the CRM, inbox sync and sequences are free forever, and $99/month covers around 45 to 50 contacts run end to end by the AI, with no per-seat fees
Where Smartlead is strong
- Unlimited mailboxes and warmup on all plans
- White-label client portals and a full API for agencies
- Unified inbox aggregating replies across client campaigns
Best for: Agencies running cold email across many clients who need unlimited mailboxes and white-label.
The main difference
Smartlead is cold-email infrastructure built for agencies running campaigns at scale. Outsales is an all-in-one autonomous sales platform with follow-up, buy intent and a CRM layer. Different scope: sending infrastructure vs an end-to-end system.
Choose Outsales if…
- You want one autonomous system for outbound, follow-up, CRM and intent
- You'd rather pay for the work done than for seats and add-ons
- You want to keep your CRM and send from your own inbox
Choose Smartlead if…
Agencies running cold email across many clients who need unlimited mailboxes and white-label.
Trusted by salespeople who work at these companies
The system
Not a bundle of tools. One machine.
An Orchestrator reads what came in and decides who should act. Workers do a job from start to finish. Skills are what they reach for on the way. Everything writes to the same contact record, so what one of them learns the rest already know.
The Orchestrator
Every email, payment, chat and meeting goes through it. It decides which worker or skill should run, and writes down why, in plain English. There is no workflow builder to maintain.
Follow-up Worker
Reads the thread, works out when the next one is due, writes it and sends it from your inbox.
Meeting Notetaker
Joins Meet, Zoom and Teams. Records, transcribes and writes the summary onto the contact.
Personal Assistant
Messages you on Slack when a client writes. Reply, translate or archive without leaving it.
Seven skills
Where you work
Cold Email Software
Every message written from scratch for the person receiving it, then sent from your own inbox with daily caps and reply detection.
Sales Follow-up Software
Keep the CRM you have, or run without one. It decides when the next follow-up is due, writes it, and stops the second someone replies.
AI CRM
Contacts, notes and stages kept current by the workers, with every decision written down so you can read its work before you trust it.
Lead Scoring
Every contact scored 0 to 100 from your own emails, payments, chats and meetings, with the reason behind every move.
AI Email Writer
Teach it your brand, your products and the phrases you never want used. Nothing leaves with a placeholder still in it.
Switch one worker on
Connect what you already use and read what it decided by Friday. Start free, no credit card.